Refund and Returns Policy
At Best Price Wireless Wholesale, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help. Please review our refund and returns policy below.
Returns
You have 30 days from the date of purchase to return an item.
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
Proof of purchase (receipt or order confirmation) is required for all returns.
Certain items, such as clearance or final sale products, may not be eligible for return.
Refunds
Once your return is received and inspected, we will notify you about the approval or rejection of your refund.
If approved, a refund will be processed to your original method of payment within 7-10 business days.
Shipping costs are non-refundable unless the return is due to a defective or incorrect item.
Exchanges
We only replace items if they are defective or damaged upon arrival.
If you need to exchange an item, contact us within 7 days of receiving your order.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to an error on our part.
We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Non-Returnable Items
Gift cards
Opened software or digital products
Used or damaged items due to misuse
Contact Us
If you have any questions regarding our Refund and Returns Policy, please contact our support team:
Phone: (248) 499-6856
Address: 352 N Telegraph rd,
Pontiac, MI, USA 48341
We appreciate your business and are committed to providing the best service possible!